vg88 Terms & Conditions — Rules Governing All Players and Accounts

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and vg88 ("the Platform", "we", "us", "our") governing your access to and use of the vg88 website located at vg88.cam and all associated services, products, tools and features offered therein.

By registering an account on vg88, accessing the platform, depositing funds, placing bets, claiming bonuses or using any feature of the platform, you confirm that you have read these Terms in their entirety, that you understand them and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the vg88 platform. vg88 reserves the right to update these Terms at any time. Continued use of the platform following any such update constitutes your acceptance of the revised Terms.

To register and use the vg88 platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. vg88 is strictly a platform for adults. Players who are found to be under the age of 21 will have their accounts permanently closed and all funds may be forfeited.
• You must be acting on your own behalf as an individual user and not on behalf of any third party.
• You must register using your own accurate personal details. Providing false information during registration is grounds for immediate account termination.
• You must not be currently self-excluded from vg88 or subject to any account suspension or ban imposed by vg88.

vg88 reserves the right to verify eligibility at any point by requesting identification and supporting documentation. This process is part of our standard Know Your Customer (KYC) procedures. Players who fail to provide satisfactory KYC documentation when requested may have their accounts restricted or closed and any pending withdrawals suspended pending investigation.

Each individual player may hold only one registered account on vg88. Operating multiple accounts, whether under the same identity or different identities, is strictly prohibited and constitutes a material breach of these Terms. vg88 employs automated and manual systems to detect duplicate accounts. Where duplicate accounts are identified, all accounts associated with that player may be suspended and funds held pending investigation.

You are responsible for maintaining the confidentiality of your account credentials. Your vg88 username (registered mobile number) and password must not be disclosed to any other person. You are solely responsible for all activity that takes place under your account. If you believe your account has been accessed by an unauthorised party, you must contact vg88 support immediately. vg88 will not be liable for losses resulting from unauthorised access where such access resulted from your failure to protect your credentials.

• Provide your real name, date of birth and registered Bangladeshi mobile number during registration.
• Keep your password secure. Use a strong, unique password that you do not reuse on other services.
• Notify vg88 support immediately if you suspect unauthorised access to your account.
• Do not share your account with any other person. Each account is for the sole use of the registered account holder.

vg88 reserves the right to close any account at its sole discretion where it determines that these Terms have been violated, where it suspects fraudulent activity, or where it is required to do so to comply with applicable law. In such cases, vg88 will provide notice where required and will process any legitimate outstanding withdrawals in accordance with these Terms.

vg88 accepts deposits and processes withdrawals via a range of payment methods available to players in Bangladesh. Accepted payment methods include bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank. The available methods displayed on the vg88 platform at the time of your transaction are the definitive list of currently accepted options.

The following rules apply to all deposits and withdrawals on vg88:

• The minimum deposit amount is ৳100. There is no maximum deposit limit, though vg88 may apply enhanced due diligence to large transactions.
• The minimum withdrawal amount is ৳200. vg88 does not charge fees on standard withdrawals, though your payment provider may apply their own charges.
• Withdrawals will only be processed to a payment method in the player's own name. vg88 will not send funds to a third-party account.
• Players must complete KYC verification before processing their first withdrawal. vg88 may request additional documentation for subsequent withdrawals at its discretion.

Deposits made via bKash or Nagad are typically credited to the player's vg88 account within a few minutes. Bank transfer deposits may take up to one business day to be credited. vg88 is not responsible for delays caused by the player's payment provider or banking institution.

vg88 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general terms, in addition to any specific terms published alongside each individual promotion:

• All bonuses are subject to a rollover (wagering requirement) before any withdrawal of bonus funds or winnings derived from bonus funds is permitted. The applicable wagering requirement will be stated in the specific terms of each promotion.
• vg88 reserves the right to cancel any bonus and void any associated winnings if it determines that the bonus was obtained through abusive play, collusion, use of multiple accounts or any form of exploitation of the promotion terms.
• Bonuses can only be claimed once per promotion period per eligible player unless the specific promotion terms state otherwise.
• Free spins awarded as part of a bonus offer may only be used on the specific games designated by the promotion. Winnings from free spins may be subject to a separate wagering requirement.
• Seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, Victory Day or Pohela Boishakh are subject to the specific terms of each individual promotion, which will be published on the vg88 platform in advance of the promotion start date.

vg88 reserves the right to amend, suspend or cancel any promotion or bonus offer at any time without prior notice where circumstances require it to do so. Where a promotion is cancelled after a player has already deposited in response to that promotion, vg88 will consider the circumstances and may, at its discretion, honour the deposit in connection with an alternative offer.

The following general rules apply to all sports betting and casino gaming activity on vg88. Game-specific rules for individual titles are published within each game's interface and form part of these Terms by reference.

• All bets are final once confirmed. vg88 will not reverse or cancel a confirmed bet except in cases of clear technical error on the part of vg88, which will be investigated and resolved at vg88's sole discretion.
• In the event of a technical fault during a live casino game or sports event that prevents the game or event from completing normally, vg88 reserves the right to void affected bets and return stakes to players.
• Maximum win limits may apply to certain bet types, game categories or promotional periods. Where a maximum win limit applies, it will be clearly stated in the relevant game interface or promotion terms.
• vg88 uses certified Random Number Generator (RNG) software for all virtual casino games. The outcomes of RNG games are determined entirely by the RNG and are not influenced by any prior game result or player action.

Sports betting odds are subject to change until the moment a bet is confirmed. The odds displayed at the time of bet confirmation are the binding odds for that bet. Live (in-play) betting odds fluctuate in real time and accepted live bets are binding at the odds displayed at the moment of acceptance.

vg88 is committed to promoting responsible gaming among all players. We believe that gaming should be an enjoyable leisure activity and we recognise that for a small number of players it can become a source of difficulty. vg88 provides a range of tools to help players manage their gaming activity and we encourage all players to use them proactively.

Players may set personal deposit limits, session time reminders or request a temporary time-out or full self-exclusion from vg88 by contacting the support team. Self-exclusion requests will be processed promptly and once a self-exclusion is in effect, vg88 will take reasonable steps to ensure the player cannot access or create new accounts on the platform during the exclusion period. Players who are self-excluded must not attempt to circumvent the self-exclusion by registering new accounts.

The following conduct is strictly prohibited on the vg88 platform. Engaging in any of the following may result in immediate account suspension, permanent ban and forfeiture of all funds held in the account:

• Registering more than one account, whether under the same name, mobile number or identity, or under a different name or identity.
• Engaging in match-fixing, cheating, collusion with other players, or any attempt to manipulate game outcomes or exploit RNG or system errors.
• Using automated bots, scripts, AI tools or any other software to place bets or interact with the platform in a manner not intended for human users.
• Using stolen, cloned or fraudulently obtained payment credentials to fund an account or make withdrawals.
• Abusing the bonus system by creating duplicate accounts, colluding with other players to abuse promotions, or systematically exploiting promotional terms in bad faith.

vg88 takes all instances of prohibited conduct seriously and will cooperate with relevant authorities where required. Where vg88 suspects prohibited conduct, it may freeze an account and withhold funds pending a full investigation, which vg88 will conduct as promptly as reasonably practicable.

All content on the vg88 platform, including but not limited to text, graphics, logos, game interfaces, software, audio, video, data compilations and the overall design and arrangement of the platform, is the property of vg88 or its content and technology licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, publish, transmit, modify, create derivative works from, or otherwise exploit any content from the vg88 platform without the prior written consent of vg88 or the relevant rights holder. Unauthorized use of vg88 intellectual property may result in civil and criminal liability.

To the fullest extent permitted by applicable law, vg88 shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, loss of goodwill or business interruption, even if vg88 has been advised of the possibility of such damages.

vg88 does not warrant that the platform will be available at all times without interruption. Scheduled and unscheduled maintenance, technical issues or circumstances beyond vg88's control may cause the platform to be temporarily unavailable. vg88 will make reasonable efforts to restore service as promptly as possible following any outage and will communicate planned maintenance in advance where reasonably practicable.

vg88 reserves the right to amend these Terms and Conditions at any time. Where changes are material, vg88 will provide notice to registered players by publishing the updated Terms on the vg88 website and, where practicable, by sending a notification to the player's registered mobile number. The date of the most recent update is displayed at the top of this page. Your continued use of the vg88 platform following the publication of any revised Terms constitutes your acceptance of those revised Terms. If you do not agree with any amended Terms, you must cease using the platform and may request closure of your account by contacting vg88 support.

These Terms and Conditions are governed by and construed in accordance with the laws applicable to the operation of online gaming platforms. Any dispute arising under or in connection with these Terms that cannot be resolved through vg88's internal complaints process will be subject to the exclusive jurisdiction of the competent courts or arbitration forums applicable to the platform's operating jurisdiction.

If you have any questions about these Terms and Conditions or need to raise a complaint, please contact the vg88 support team. The vg88 support team is available 24 hours a day, 7 days a week. You can reach us by email at [email protected] — please note this address is for text correspondence only and is not a clickable link. Our team aims to respond to all queries within one business day.